Tel: +86-572-5010980

E-mail: grace@ajyuexin.com

Home > Service > FAQ

Q1: Are you a manufacturer or trading company?

A: We are an OEM mold making manufacturer.


Q2. What is your payment terms? 

A: Support T / T payment, it is recommended to use credit insurance. 30% T/T deposit and 70% T/T against B/L copy. Before we pay off the balance, we will show you product and packaging photos.


Q3. Can you produce according to my sample(I will send pics or deliver the real chair to you)? 

A: Yes, we can produce it from your samples or technical drawings. We can make molds and fixtures.


Q4. Can I pay a visit to your factory? 

A: Yes. You are welcomed to visit our factory at any chance. Besides showing you around our factory, we can also help you with booking hotel, picking up at the airport, etc.


Q5.What’s your feature compare to other factory? 

A: We own our chair parts factory,and that developed by ourselves, pass many tests, so we have better price and better quality.


Q6.Can we change some parts of the chair, cos we need cheaper one,can you do that? 

A:Yes, welcome! We can do the chair base on your requirements.


Q7.I just need to buy chair parts,like chair without gaslift, no mechanism, no base,no castor, can I order like that?

A: Of course. Just give me the details of chair request, we will make the sample for you to check.



Q8. What is your minimum order requirement? 

A: The MOQ is 1 X 20'FT(100pcs per item 2 colors)


Q9. Do you provide samples? Is it free or extra? 

A: Yes, we can provide samples for free but do not pay for shipping.


Q10. How long is your delivery time? 

A: If the goods are in stock, it is usually 10 days. If the goods are out of stock, then 15-25days, the specific delivery time depends on your order items and quantity.


Q11. What is your delivery condition? 

A: FOB


Q12. Can you follow the sample production? 

A: Yes, we can produce it through your samples or technical drawings. We can build molds and fixtures.


Q13. Do you have a showroom? 

A: Yes, our showroom is located in ZheJiang Anji. There are hundreds of samples in the showroom. Welcome to visit us.